Students learn skills and best practices for creating and maintaining a safe environment while de-escalating situations with strangers and people they know.
Instructors use scenario-based learning and role play to highlight safety measures that can be used in real-life situations. Scenarios are taught at levels from low threat to high threat to show a range of risks. Students get a chance to practice their skills with instructors who play the role of escalating individuals.
Skills Taught:
• Verbal and nonverbal communication strategies for de-escalation
• Adrenaline management techniques for self-care
• Strategic positioning and body language to enhance physical safety
• Assessment skills to determine the course of action
• Using verbal contracts to reinforce boundaries