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De-Escalation Training

  • The Foundry 101 Rogers Street Cambridge, MA, 02142 United States (map)

Students learn skills and best practices for creating and maintaining a safe environment while de-escalating situations with strangers and people they know.

Instructors use scenario-based learning and role play to highlight safety measures that can be used in real-life situations. Scenarios are taught at levels from low threat to high threat to show a range of risks. Students get a chance to practice their skills with instructors who play the role of escalating individuals.

Skills Taught:

• Verbal and nonverbal communication strategies for de-escalation

• Adrenaline management techniques for self-care

• Strategic positioning and body language to enhance physical safety

• Assessment skills to determine the course of action

• Using verbal contracts to reinforce boundaries

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